(BM13)    Theuretzbacher-Fritz, H., Koelbl, J., Friedl, F. & D. Fuchs-Hanusch (2013): How benchmarking triggers water
                industry improvements. - Water Utility Management International 8.2 (2013) 28, IWA Publishing, ISSN 1747-7751.

(BM12)    Theuretzbacher-Fritz, H., Koelbl, J., Friedl, F. & D. Fuchs-Hanusch (2013): Industry Improvement Triggered by
                Benchmarking. - Conference Proceedings 5th IWA International Conference on Benchmarking and Performance
                Assessment of Water Services Medellín - Colombia, 9-12 April, 2013.

(BM11)    Koelbl, J. (2010): Benchmarking des Prozesses Wasserverlustmanagement in Trinkwasserversorgungs-
                systemen. – GWF Wasser/Abwasser 1/2010, S. 68 – 75, Oldenbourg Industrieverlag München, Deutschland.
                ISSN: 0016-3651.

(BM10)    Theuretzbacher-Fritz, H., Schielein, J., Kiesl, H., Neunteufel, R. & J. Koelbl (2010):
                Introducing Country-wide Benchmarking to The Water Supply Sector in Slovenia Linked with Cross-Border
                Comparisons with Austria and Bavaria. -
                Water practice & technology 5 (2010) 1, p. 1 - 8, IWA Publishing, London, UK. ISSN: 1751-231X.

(BM09)    Koelbl, J., Mayr, E., Theuretzbacher-Fritz, H., Neunteufel, R. & R. Perfler (2009):
                Benchmarking the Process of Physical Water Loss Management. -
                Conference Proceedings Water Loss 2009, Cape Town, South Africa. BM09_Koelbl_et_al_WaterLoss2009.pdf

(BM08)    Neunteufel, R., Theuretzbacher-Fritz, H., Koelbl, J., Perfler, R., Friedl, F. & E. Mayr (2009):
                Benchmarking und Best Practices in der österreichischen Wasserversorgung - Öffentlicher Ergebnisbericht
                zum ÖVGW Benchmarking 2008 (Stufe C).- Wien, Graz, Österreich. download

(BM07)    Koelbl, J., Mayr, E., Theuretzbacher-Fritz, H., Neunteufel, R. & R. Perfler (2009):
                Is it possible to benchmark the process of water loss management?. -
                Conference Proceedings IWA PI09, Amsterdam, Netherlands.

(BM06)    Koelbl, J., Mayr, E., Theuretzbacher-Fritz, H., Neunteufel, R. & R. Perfler (2008):
                Austrian Case Study on Process Benchmarking of Water Loss Management. -
                Conference Proceedings Water Loss Management, Telemetry and SCADA in Water Distribution Systems, Ohrid,
                Macedonia. BM06_Koelbl_et_al_Ohrid_2008.pdf

(BM05)    Koelbl, J., Theuretzbacher-Fritz, H., Neunteufel, R., Mayr, E. & R. Perfler (2008):
                Benchmarking the Processes of Customer Meter Reading and Customer Meter Replacement. –
                In: Erique Cabrera Jr, Miguel Angel Pardo, Eds., Performance Assessment of Urban Infrastructure Services,
                IWA Publishing, London, IWA Conference on Performance Indicators 2008 (PI08), 12.03.2008-14.03.2008, Valencia.
                ISBN: 1843391910.

(BM04)    Koelbl, J., Theuretzbacher-Fritz, H., Mayr, E., Neunteufel, R. & R. Perfler (2008):
                Prozessbenchmarking in der österreichischen Wasserversorgung. -
                Österreichische Wasser- und Abfallwirtschaft 60 (2008) 9-10, p. 157 – 163, Springer Verlag, Wien, Österreich.
                ISSN 0945-358X

(BM03)    Theuretzbacher-Fritz, H., Neunteufel, R., Koelbl, J., Perfler, R., Unterwainig, M. & R. Krendelsberger (2006):
                Benchmarking und Best Practices in der österreichischen Wasserversorgung – Stufe B. –
                Abschlussbericht des ÖVGW Projektes 2005/06, Graz-Wien-Wiener Neustadt, Österreich. download

(BM02)    Theuretzbacher-Fritz, H., Schielein, J., Kiesl, H., Koelbl, J., Neunteufel, R. & R. Perfler (2005):
                Trans-National Water Supply Benchmarking: The Cross-Border Co-Operation of the Bavarian EffWB Project
                and the Austrian OVGW Project. –
                Water Science & Technology 6 (2005), S. 273-280, London, UK.

(BM01)    Neunteufel, R., Theuretzbacher-Fritz, H., Teix, P., Koelbl, J. & R. Perfler (2004):
                Benchmarking und Best Practices in der österreichischen Wasserversorgung - Stufe A. -
                Abschlussbericht zum ÖVGW-Pilotprojekt 2003/04, Wien, Österreich. download